equipo
Equipo AI
Case Study

How Equipo AI is Reshaping Care Coordination Across the Healthcare Ecosystem

Care coordination is at a breaking point burdened by manual workflows, disconnected systems, and clinician burnout. Equipo AI transforms this chaos into clarity with a powerful, modular AI platform that connects data, predicts risks, automates decisions, and embeds seamlessly into your existing workflows. Built for healthcare, designed for outcomes, and trusted by care teams, Equipo enables smarter, faster, and more human-centered care delivery at scale.

The Problem: Care Coordination at a Breaking Point
In 2025, the American healthcare system is facing a critical juncture.
Administrative overhead is the #1 driver of provider burnout, affecting 63% of clinicians (AMA, 2024).


Up to 27% of patients experience delays or failures in follow-up care—not due to lack of intent, but due to fractured systems and manual handoffs.


The U.S. healthcare system wastes $935 billion annually, largely from inefficiencies in care coordination and administrative complexity (JAMA, 2019).


At the center of this storm are care teams—working hard but operating within outdated, fragmented systems that weren't built for the scale, complexity, or accountability of today’s healthcare landscape.
Equipo AI- The Solution
Equipo has built a modular, multi-layered AI architecture that transforms raw healthcare data into real-time clinical action—seamlessly, securely, and at scale.
Here’s how it works.
Equipo AI Platform: From Data to Decisions
🔷 Layer 1: Data Ingestion
Equipo connects to all major EHRs (Epic, Cerner, eClinicalWorks), payer systems, fax channels, lab sources, and real-time RPM feeds—pulling structured and unstructured data into a secure, normalized pipeline.
Sources include:
Clinical notes, diagnoses, and labs


Scanned referrals and eFaxes


SDOH and behavioral data


Patient-reported outcomes


Vital signs and remote monitoring devices


Call transcripts via Conversational AI


🔷 Layer 2: AI Intelligence Engines
At the heart of Equipo’s platform are domain-specific AI engines:
Risk Analyzer Engine
NLP + LLM engine that reviews unstructured notes to uncover coding gaps, undocumented conditions, and clinical clues missed by rules engines.
Use Cases: Risk adjustment, HCC optimization, pre-visit planning.
Clinical Risk Prediction Engine
Ensemble ML models analyzing time-series data to predict:
Fall risk


Malnutrition


Suicide risk


Early signs of clinical deterioration


Use Cases: Population health, preventive care, inpatient monitoring.
Intelligent Interpreter Engine
OCR + NLP engine converts faxes and scanned documents into structured data.
Use Cases: Automated referral extraction, care plan enrollment, patient profile generation.
Virtual Care Assistant
Conversational, task-executing AI agents that handle:
Pre-visit planning


Emergency triage


24/7 call handling


Appointment navigation


Referral coordination


Referral Plugin
A lightweight Chrome extension that scans uploaded documents and auto-generates structured referrals—pre-filling EHR fields and reducing errors.
🔷 Layer 3: Integration and Interoperability
focuses on seamless integration and interoperability, ensuring our AI engines can embed directly into your existing clinical and administrative infrastructure—with minimal friction and maximum value.
HL7 / FHIR APIs


Secure Webhooks and SFTP


Orchestrators like Airflow and Prefect for care task sequencing


Real-time alerts, smart triggers, and audit trails


This ensures minimal disruption to existing workflows, with maximum leverage from AI intelligence.
🔷 Layer 4: The User Experience
Equipo’s interface is designed for clinicians, coordinators, and administrators:
Care Team Dashboard: See flagged conditions, task queues, auto-suggested actions


Auto-Referral Plugin: Generate referrals directly from documents or progress notes


Real-Time Alerts: Fall risk, suicide risk, clinical deterioration flags


Admin Console: Referral trends, AI performance metrics, code validation reports


Patient Engagement: AI-powered follow-up reminders and care summaries via Contigo app


Real Results, Real Impact
Across its implementations, Equipo AI is delivering measurable outcomes:
40% faster referral processing


30% fewer missed follow-ups


25% reduction in manual data entry


Significant gains in RAF scores due to AI-flagged coding gaps


Dramatic reduction in burnout-related staff attrition through task automation

Technical Confidence for IT & Operations
Behind the scenes, Equipo AI is built for security, scalability, and compliance:
Cloud-native microservices (Docker + Kubernetes)


GPU-accelerated AI/ML pipelines (NVIDIA CUDA, TensorRT)


FHIR R4 and HL7-compliant APIs


HIPAA, GDPR, SOC 2 Type II certified


Enterprise-grade logging, access control, and metadata tracing


Integration-ready with:
All major EHRs (Epic, Cerner, Athena, eCW)


National payers (Aetna, Cigna, Humana, Healthfirst)


Real-time vitals, labs, SDoH sources

Why This Matters
If you're leading operations in today’s healthcare environment, you’re asked to deliver higher outcomes with fewer resources—without compromising quality or compliance.
Equipo AI gives you:
A single layer of intelligence across your workflows


Actionable insights from millions of data points


Reduced friction in referrals, coordination, and documentation


Enhanced care continuity and patient engagement


This isn’t about adding more software. It’s about unlocking the full potential of your people and systems—by letting AI handle what machines do best, so your teams can do what humans do best: care.

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